The Distribution Center Area Manager is responsible for providing leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including timely, accurate product receipt, order fulfillment, and the organization of resources and processes.  Manage processes to ensure compliance with company policies and procedures, continual process improvement and drive associate initiatives to create and promote engagement among team members.  Involved in the interviewing, training, and coaching process.  Consults with Operations Manager on operational goals and need for additional headcount, overtime or equipment needs to meet the established goals.

• Supervise associates in warehouse operations to include assisting in identifying, developing, coaching, and retaining talent.
• Participate in interviewing for hourly vacancies, make hiring recommendations, facilitate area specific onboarding for new hires.
• Oversee training, ensuring associates receive appropriate training for their assigned job functions.
• Foster an engaged team environment where daily goals can be achieved.
• Supervise and manage day-to-day activities.
• Conduct daily start-up meetings to relay general information or to address specific topics, such as daily production goals and safety tips.
• Promote 5S program within functional areas.
• Communicate job expectations and ensure adherence to company developed SOP’s and compliance of company policies, processes, and procedures.
• Ability to be "hands on" as needed to assist with various warehouse responsibilities.
• Evaluate associate performance, provide proactive performance feedback, and prepare performance appraisals for associates within assigned functions.
• Monitor attendance, productivity, and other performance markers and provide counseling to include recognition and/or corrective action to associates as needed.
• Manage time, attendance, and schedules (schedule updates, PTO, Sick, etc.) for assigned functional area(s).
• Monitor and approve associate time sheets prior to the payroll close period.
• Partner with Human Resources and Operations Manager to address and resolve associate concerns.
• Consult, coordinate, and partner with other functional areas for maximum performance.

Other Functions:

• Perform other duties as assigned.

Supervisory Responsibilities:

• Supervise the activities of non-exempt employees to include performance evaluation, coaching, and developing.

Education/Certification

• High school diploma or equivalent required
• Bachelor's degree in related field preferred
• Combination of intellectual instruction and work experience

Required Knowledge

• Knowledge of distribution center processes, practices and tools
• Basic computer skills to include MS Word, Excel and Outlook

Experience Required

• Minimum of 1 to 2 years’ experience supervising & leading people in a warehouse environment.
• 1-2 years' experience utilizing WMS Systems.

Skill and Ability

• Demonstrated ability to develop and maintain positive associate relations including the handling of associates under high-stress situations
• Able to multi-task with extreme attention to detail
• Punctual, accountable, reliable and professional
• Able to work independently and manage time effectively
• Excellent interpersonal and communication skills both written and oral with the ability to communicate across vertical and horizontal lines
• Good organization and follow-up skills
• Be comfortable working with a multicultural staff.
• A team player
• Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results
• Proven track record of troubleshooting problems, investigating employee complaints, and leading change toward making improvements.

Equal Opportunity Policy
The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative.  We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith.  To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.